1. Shipping Countries

We work with trusted carriers, and can only ship to the country where their service is supported.

2. Shipping Charges

We provide two methods of shipping, standard shipping and expedited shipping. For standard shipping, shipping cost is free, for expedited shipping, shipping charges are based on country, weight, and volume. Shipping charges will be calculated and displayed at checkout.

3. Expedited Shipping Service

If you are in a hurry to get the item, you can choose expedited shipping. We cooperate with shipping carriers like FedEx, UPS, DHL, and shipping time is much faster than standard shipping, the normal shipping time is around 3-7 days.

4. Shipment Processing Time

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

5. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email from [email protected] once your order has shipped. It contains the tracking number and tracking link, then you can track any time.

6. Customs, Duties, and Taxes

Usually, we will be responsible for any customs and taxes applied to your order during shipping, but for customers from the country like Brazil, Turkey, India, this service is not included, you will need be handle it by yourself.
If you have any other questions about our shipping policy, please feel free to contact us: [email protected].

7. Delivery Time

Delivery time = processing time + shipping time, so the overall estimated delivery time varies from 6-15 business days, based on different locations.
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers.

8. Tracking Order

You will get an email when your order is shipped out, you can always track your order on the Order tracking page.

9. Shipping carriers

We work with trusted carriers to ensure the shipping process is safe and trackable, we will choose different carriers according to your country.

10. Other questions:

If you have any other questions about our shipping policy, please feel free to contact us: [email protected].